FMPC offers flexible IT services to suit your needs.
All makes, models, shapes and sizes of computers are catered for.
Laptops, desktops, towers... We do them all.
ON SITE - £49 h.
OUR BASE/PHONE/REMOTE - £36 h.
(1/4 h. increments past 1 h. No VAT to add)
See notes on long travel time surcharge
Late hour (>8pm), Sunday & Bank Holidays - rates 2x
Parking outside RBKC surcharge at cost, unless "P" provided.
Fault diagnostics are free if followed up by a repair.
Diagnostics of end of life computers + data kill is free if we retain parts.
Fixed price quotes available after problem inspection.
OFF-SITE jobs only.
Long travel jobs by prior agreement.
NEW from new and "NEW" from mixed parts builds on request.
Guide Rates for popular jobs at our base
Repair
PCs & Apple Mac - Hardware repair £30 to £70 + parts
Laptops - Hardware repair £30 to £100 + parts
Data recovery… No Data – No Fee
Take out and copy (working & undamaged in any way disks): £60
Soft recovery (limited functional disks): £150 (includes 2 DVDs media) + £10 extra DVD
Hard recovery where disks sustained heavy damage (falls, liquids, etc) from: £350
REMOTE ASSISTANCE
Sometimes all you would need is to have an engineer establish a secure connection to your computer and remotely fix the setting that cause malfunction. To use this option call us first then follow instructions as given. >>>>>Remote Help Console<<<<<
*Notes:
- Light repair in most Laptops: Hard Disk replacement, Memory upgrade (when parts are accessible without computer disassembly).
- Light repair in Towers - two of the following: Hard Disk, Memory, CD/DVD/Floppy, Fans, Power supply.
- Core Software:Operating System and Internet Security.
- Off-site labour capped at 6 hours (light repair* & core software).
- Pick up/Return: £15.
- Remote assistance: £0.60 min (£20 minimum)
- FMPC is not VAT registered, so we don't add any but you also can't claim it back from HMRC.
Pre-repair precaution data backup: £10 (not usable by the client)
Data backup for client’s retention (CDs/DVDs): £15 per CD/DVD or £30 on client's USB hard disk.
Windows reloading and updates: £60
MS Office reloading & updates: £25
MS Office reloading, updates & data reintegration: £55
Data transfer from one HDD to another: £30
Antivirus installation, updates & first scan: £25
Non-infected system clean up & tune up: £25
Infected system cleanup & tune up: £120 (includes pre-repair backup)
Travel above 20min or to heavy traffic prone areas may attract a surcharge of on-site hourly rate pro-rata. Journeys of 1h or above to the site attract on-site rate pro-rata from start.